We are fully committed to the protection of privacy of all those persons entering

Please do read the following privacy policies wherein the way in which we use and protect your information is described.

We want to inform you, on behalf of PLAYFILM, that content on this webpage are directed to persons aged 16 and over. Please, if you are under 16, you must leave this site immediately. If you have any questions, please contact us at

When you visit, register and/or request any service through this Website, you accept and consent that data you provide be gathered, used and transmitted according to these present privacy policies and what they set out. Access is free and implies the acceptance of PLAYFILM’s Legal Notice on the user’s part.

The owner of this Website is PLAYFILM, S.L. (S.L. being the Spanish legal designation for Limited Liability Company), from now on, PLAYFILM, with CIF/VAT number B-98649254 and head office located in Marina Real Juan Carlos I ? Muelle de la Aduana, s/n (Edificio Lanzadera) ? Valencia/Spain (ZIP code: 46024) and registered at the Spanish public Registry of Commerce, Volume 9818, Sheet 30, Page Number V-160340. For any enquiry, please contact PLAYFILM at or +34 663 907 903.


The privacy policies and data protection of this website have been designed to inform you on our practices for gathering, using and disclosing the information users provide us through our website and other associated websites, microsites and sub-websites, as detailed below.

With the aim of protecting users’ privacy, PLAYFILM puts this Privacy Policy and Personal Data Protection at their disposal, all the same time that they require to be accepted.

The access and use of this webpage and its content or service offered through it implies that you grant permission to gather, use and disseminate the information you provide, in accordance with the privacy policy. Please, if you do not agree with the circumstances stated by the present policy, you ought not to provide personal data to PLAYFILM.

When you provide us with personal data, you are granting your permission to incorporate them into PLAYFILM’s owned files, of which the head office is specified above.

We suggest you frequently go through this policy so that you are up-to-date on its effect and any modification that may have been carried out. However, significant changes included within this Privacy Policy will be notified to users via email address. We let you know that once you access PLAYFILM’s content after publishing the information about these modifications, alterations or updates, you concurrently agree with the new terms.


PLAYFILM informs users that in the event they were under 16 years old, their entry and registration in PLAYFILM’s content is prohibited.

Users under 16 shall not provide any information. We do not have the will or permission to collect any personal data from any person under 16. If we are reported or have the belief that someone under 16 has provided personal data, these personal data will be removed from our files as soon as possible.

Either way, parents or legal guardians can address PLAYFILM in order to exercise the rights of the Spanish Data Protection Agency (ARCO) over minors in their care, by following the procedure set out in section 7 of this document, as well as block the access account of these minors, in the event that they have registered faking their web identity.


The following compulsory details shall be completed:


  • ID/VAT number


  • NAME

The banking information provided is managed by the company STRIPE, in charge of the management of the electronic commerce services offered by this webpage. We suggest that before you make the payment of any of our products or services, you revisit the privacy policies of this company, which are available at:


On behalf of PLAYFILM, we want to inform the user about the purpose of the data collected in our webpage and the use we make of them. Therefore, we have itemized the different uses we shall make of the data provided. If you do not agree with the use we make of your information for the purposes mentioned below, we let you know that you might contact us to exercise your rights as included in the Spanish Data Protection Agency (ARCO), and duly explained below.

The intended use of the collected information is defined by:

  1. Ensuring the accurate presentation of website content both for users and their computers, according to each one’s preferences.
  2. Working to improve the website.
  3. Achieving and managing all the obligations derived from closed agreements between users and PLAYFILM.
  4. Allowing you to take part in the website’s functionalities.
  5. Contacting and notifying you about changes and modifications of the webpage, its privacy policy, the Site or other services that may be offered (with the exception of all those items where you ask us not to do so).
  6. Collecting, billing and earning the payments you made.
  7. Analyzing the way in which users make use of the Website, so as to internal marketing and for research purposes.
  8. In the event that you had given consent, we might use your details to inform you about other own products or services which could be of interest to you, including services resulting from direct marketing, allowing us to this effect contacting you by phone, text message or email address.
  9. If and when you agree, we share your data with third parties which collaborate with us with the purpose of using this information to let you know about merchandises and services that might be of interest to you (by phone, post address, text messages such as SMS or MMS and/or email address).

Please note that when doing comments and giving your opinion on the Webpage and services, you agree that we include these comments and opinions on the Webpage and whichever marketing or advertising materials. To this effect, you will only be identified by your first name and town of residence.


The information provided will be transferred and conserved in our servers located in Spain, notwithstanding that third parties in charge of lending services to PLAYFILM may access and handle this information. These third parties, appositely selected, take charge of collecting, billing and earning the payments you made, amongst other functions.

The dealers selected by PLAYFILM, having access to the personal data that users provide to PLAYFILM, are as follows:

We suggest from PLAYFILM you revise our dealers’ privacy policy, which we have listed above.

In any event, these third parties will work as managers of PLAYFILM’s processing, and they will be indentured in accordance with the enforceable corresponding data protection contract, as stated by the article 12 of the Spanish Organic Law 15/1999, on the 13th December, on the Protection of Personal Data.

If our business took part in a joint venture, bought, was sold to, or merged with another commercial entity, the information provided could be revealed or transmitted to the target society or to our new business partners, holders or their representatives. However, we will make provision for ensuring your right to privacy and its protection.

We may use the information you provide us with, as long as we had the duty of revealing or sharing this information in order to comply (and/or we had the belief of having to comply) with any legal obligation; or with the purpose of making use of the Legal Notice referred on our Webpage and any other contract we may have entered into with you, or for protecting PLAYFILM’s or our other collaborators’ rights. We mean by this to fulfill an exchange of information with other companies and organizations aimed at avoiding and protecting fraud. All in all, our aim is to follow our conditions of use applicable to any part of the site, or any of the terms and conditions or agreements so that our services can be applicable.

Besides all of the abovementioned, we will not reveal your personal information unless you give us permission to do so.


From PLAYFILM, we want to assure you that we will adopt the necessary measures for data protection so that non authorized accesses and illegal treatments will be prevented, as well as accidental loss, damages and destruction and the conservation of the information provided during the legally established time period.

As regards your password, which is personal and nontransferable, it is picked by you to access certain sections of the Webpage, and only you are the person responsible for maintaining complete confidentiality of it. The password composition will be suggested by users and validated by the web system administrator. We let you know from PLAYFILM that transferring it to third parties, even if temporarily, is not permitted. Therefore, users undertake to make diligent use of their passwords and keep them secret, accepting all responsibility for the consequence of the exposure to third parties. In the event that users know or suspect that their password is being utilized by third parties, they shall let PLAYFILM know, through any of the means of contact previously referred. At the moment that you provide your data on our webpage, the information is encrypted using the Secure Sockets Layer (SSL) Certification.

Unfortunately, the transmission of information is not completely secure on the Internet. Besides we are adopting the appropriate measures to protect your data, we cannot guarantee the full security of the data transmitted to the Webpage; all information will be transmitted at your own risk. Once the information is obtained, we will make use of strict security measures to prevent unauthorized accesses.


Pursuant to the provisions set forth on the Spanish Organic Law 15/1999, of 13th of December, on Personal Data Protection (LOPD), of which subject is to guarantee and protect the treatment of natural persons’ personal data, liberties and fundamental rights, we let you know that:

Your personal data will be treated and incorporated into PLAYFILM’s files, with its head office mentioned above, aiming to give effective response or lend the requested services, as well as provide PLAYFILM’s license processing, billing, earning and advertising reception by its Website.

In this sense, users expressly give consent to the treatment of their personal data, provided to PLAYFILM, for the purposes referred in this document.

Additionally, PLAYFILM wants to inform you that, if you wish so, you can exercise your rights of Access, Correction, Cancellation and Objection to the treatment of your personal data, as stated below:

  • Right of Access: allows the citizen to know and obtain free of charge information on their personal data being subject to usage.
  • Right of Correction: allows the correction of mistakes, the modification of inexact or incomplete data and the assurance of truthfulness of the information subject to usage.
  • Right of Cancellation: allows the cancellation of inadequate or excessive data without damage to the blocking policy required by the Spanish Law on Personal Data Protection (LOPD).
  • Right of Objection: right of the party concerned not to execute the usage of your personal data, or cease to it.

In order to get more information and execute your rights to access, correction, cancellation and objection of your personal data, please contact us at or by regular mail, using the contact details as follows:

Marina Real Juan Carlos I,
Muelle de la Aduana s/n
(Edificio Lanzadera)
46024 Valencia SPAIN

You shall specify your personal data and include a copy of your ID card in the communication you make, since you are exercising a highly individualistic right, which can only be exercised by the interested party.

PLAYFILM hereby undertakes to respond to the petition within the following 10 business days from the reception of the communication on the exercise of these rights.

We let you know that if during a month period from the reception of the request for exercising the right to access data, you have not gotten any reply or you have not been properly attended, you can address the Spanish Personal Data Protection Agency with a copy of the processed request and the reply that you received (if it be so), so that the Agency may address PLAYFILM in turn, with views to implement the exercise of that right.

Regarding the exercise of the rights of correction, cancellation and objection, after the expiry of the 10 days period without having expressly received a reply, or it being unsatisfactory, the interested party can file the corresponding complaint for protection before the Spanish Personal Data Protection Agency, enclosing the documentation which certifies that the data correction, cancellation and/or objection has been requested to PLAYFILM.

In any case, PLAYFILM will confidentially preserve all the personal data collected and contained within its files, in compliance with the obligation to maintain secrecy, as stated by the regulations currently in force in matters of personal data protection.


Our Privacy Policy can be modified at any time when convenient. To that end, relevant changes will be included within this Privacy Policy, being notified to users via email. On behalf of PLAYFILM, we let you know that we will not limit rights which correspond to you according to this privacy policy whether you did not give consent to it.

To the same extent, we let you know that we file the previous versions of this Privacy Policy and put them at your disposal for consultation.


Users have the right to disagree with the usage of their data with promotional, advertising and marketing purposes, regarding the receipt of commercial communications, as well as to revoke at any time the consent given to this effect simply by notifying their will to PLAYFILM about not receiving commercial communications any longer, notwithstanding the right to objection mentioned above, to which users have access.

To this effect, users may address their objection by sending the corresponding application to the email address, following the same procedure than the one detailed in section 7 of this policy concerning the exercise of the Personal Data Protection Agency rights in Spain.